FaithfulMatch
Common topics
Login & verification
Trouble signing in, verifying your email, or resetting your password? Use "Forgot password?" on the login screen, or contact us below if you're still stuck.
Profile & photos
Questions about editing your profile, photo requirements, or why a photo wasn't approved.
Matching
How discovery, likes, and matches work, and why you might not be seeing certain profiles.
Messaging
Help with sending messages, conversation issues, or the AI conversation coach.
Reporting & blocking
How to report or block another user. See our Safety page for more.
Subscriptions
Questions about Premium, billing, or canceling a subscription — manageable from Settings in the app.
Privacy questions
Questions about your data — see our Privacy Policy.
Account deletion
Instructions are on our Account Deletion page.
Contact us
Email our support team and we'll get back to you as soon as we can: